Store Policy

Welcome to Bravoocean – where style meets comfort! We are committed to providing high-quality, uniquely designed t-shirts that celebrate Indian culture with a modern twist. To ensure a smooth shopping experience, please review our store policies below.

 

1.⁠ ⁠Shipping Policy

Processing Time: Orders are processed within 2-3 business days (excluding weekends & holidays).

Shipping Partners: We ship via trusted courier services (Delhivery, DTDC, or India Post).

Delivery Time:

Metro Cities: 3-5 business days

Tier 2/3 Cities: 5-7 business days

Remote Areas: 7-10 business days

Shipping Charges:

Free shipping on orders above ₹999

Flat ₹50 for orders below ₹999

Tracking: You will receive a tracking ID via SMS/email once your order is dispatched.

 

2.⁠ ⁠Return & Exchange Policy

We offer easy returns & exchanges within 7 days of delivery if:

The product is defective, damaged, or incorrect.

The size doesn’t fit (exchange only, subject to availability).

Conditions:

Product must be unused, unwashed, with original tags.

Return shipping cost is borne by the customer (except for damaged/wrong items).

Refunds are processed within 3-5 business days after return approval.

How to Initiate: Email us at support@bravoocean.com with your order details.

 

3.⁠ ⁠Refund Policy

Refunds are issued via the original payment method.

For prepaid orders, refunds take 5-7 business days.

For Cash on Delivery (COD), refunds are processed via bank transfer (provide details).

 

4.⁠ ⁠Cancellation Policy

Orders can be cancelled within 24 hours of placement.

For dispatched orders, cancellation is not possible—initiate a return instead.

 

5.⁠ ⁠Size Guide

Refer to our Size Chart on the product page for accurate measurements. Still confused? DM us on Instagram @bravoocean for help!

 

6.⁠ ⁠Quality Assurance

Every Bravoocean t-shirt is crafted from premium fabric and undergoes strict quality checks.

Thank you for choosing Bravoocean – Wear the Pride! 🇮🇳